Business awards received / Certificates Achieved / Qualifications

  • Nationwide Jewellers “Member of the Year”
  • Diamond Grader Stephen holds a Gemmologist Institute of America Diamond Grading Certificate
  • “Jewellery Essentials Course” through the GIA (Gemmological Institute of America).

Layby

We offer layby for a 3 month period on any item or repair. The required deposit is 20%. We can also arrange alternative payments over the phone for customers outside of Timaru.

Gift Vouchers

Gift vouchers can be purchased for any value required.

Gift Wrap

All online orders can be wrapped by one of our staff members so that it arrives ready to be given to or opened by someone special.

Guarantee

At Ron Brown Jewellers our quality products and service are guaranteed. We are committed to providing our customers with beautiful jewellery. We take great care to ensure that jewellery manufactured on site is free of the highest quality.
Please choose carefully as Ron Brown Jewellers cannot accept goods for return if you have changed your mind. For any goods found to be found faulty we will fulfil our obligation under the Consumer Guarantees Act 1993.

Valuation

Valuations are required to validate any insurance claim. All formal valuations are generally used for items of jewellery over $3,000. One copy is normally submitted to your insurance company.

Assessment

If you are not sure whether your jewellery needs a formal valuation, bring it into the shop to be assessed.

Loss

If you have suffered a jewellery loss, we can formulate an estimate of your loss in the current market.

Finance

We use Gilrose Finance. We can sign you up in store or add a purchase to your existing Gilrose Finance.

Gilrose Finance

Shipping and Delivery

All orders are delivered door to door by Courierpost, Monday to Friday.

Customers can expect your items to be couriered within 2-4 working days. Shipping is $10 to the South Island, and $20 to the North Island. For your security we use a signature required service, which is fully trackable.

Orders will be processed as soon as possible after received.

Returns

We are happy to accept a return of your purchased item in exchange for an in store credit only where goods are faulty, have been wrongly described, are different to the product purchased on the website or don’t perform as advertised.

Cancellation Policy:

Once an order has been made online it cannot be cancelled.